NISCO · PRIVACY
Privacy Notice
1. Who is responsible for your information?
NISCO operates this website and handles enquiries about its services. For privacy questions or requests, contact nisco.in@outlook.com. The legal name and registered address of the entity responsible for this website should be inserted here once confirmed.
2. Information we collect
Depending on how you use the website, we may process:
- Information you submit in the consultation form, such as your name, email address, business name, requested service, budget range and project description.
- Information you voluntarily provide in the NISCO AI chat, such as your service requirements and contact email address or phone number when you ask the team to follow up.
- Technical and security information processed by our hosting and security providers, such as IP address, request metadata and security logs.
Please do not submit passwords, payment-card details, government identification numbers, health information or other sensitive personal information through the website or chatbot.
3. Why we use information
We use enquiry information to respond to requests, understand project requirements, prepare quotations, provide requested services, maintain security, prevent abuse and keep appropriate business records. We do not sell personal information. We do not use enquiry details for unrelated marketing unless a separate lawful basis and appropriate notice or permission applies.
4. Consent and your choices
The consultation form requires you to agree before submitting an enquiry. The AI assistant asks for explicit permission before saving a guided enquiry to NISCO's lead database. You can decline; the guided enquiry will not be saved through that consent flow. You may close the chat or leave the form without submitting it.
Where applicable law provides another legal basis for a particular processing activity, NISCO will identify and document that basis. Consent is not treated as a blanket permission for every use of information.
5. Service providers and international processing
Our website and enquiry workflow use service providers that may process information on our behalf, including Cloudflare (website hosting, security, database and AI infrastructure) and Brevo (transactional email delivery when configured). Information may be processed in locations outside the country where you are located. We will use applicable contractual, security and transfer safeguards and limit provider access to what is needed to operate the service. Provider arrangements, actual processing locations and transfer safeguards must be confirmed and documented by NISCO.
6. How long we keep information
Website enquiry records stored in the NISCO lead database are automatically deleted after 365 days from creation, unless a longer period is required for an active business relationship, legal or accounting obligations, dispute resolution or security purposes. Temporary AI consent requests expire after 15 minutes and are removed by the daily cleanup process after expiry or use. Email copies in the recipient mailbox, provider backups and platform security logs may follow separate provider or legal retention periods; NISCO must review and manage those separately. You can request deletion sooner by contacting us.
7. Security
We use technical and organisational safeguards appropriate to the website, including HTTPS, a content security policy and browser security headers, strict website-origin checks, request-size limits, rate limiting, explicit consent before guided lead capture, one-time expiring consent tokens, authenticated administrative deletion, minimal security audit records and automated database retention cleanup. Access to enquiry records should be limited to authorised personnel who need the information for their work. No internet service or storage system can be guaranteed completely secure.
8. Your privacy rights
Depending on the law that applies to you, you may have rights to request access to, correction of or deletion of personal information; withdraw consent where processing relies on consent; raise a grievance; or complain to the relevant regulator. To make a request, email nisco.in@outlook.com with the subject “Privacy request”. We may need to verify your identity before acting. We will respond within the period required by applicable law.
For individuals in India, this notice is intended to support transparency under India's Digital Personal Data Protection framework, including the DPDP Act 2023 and the DPDP Rules 2025, as their provisions come into force. For individuals in Saudi Arabia, NISCO will assess and apply the Saudi Personal Data Protection Law (PDPL), its implementing regulations and applicable rules, including requirements relevant to processing and transfers outside the Kingdom.
9. Children
This website is intended for business enquiries and is not directed to children. Please do not submit a child's personal information through the website or chatbot.
10. Cookies and similar technologies
This website currently does not intentionally use advertising or behavioural analytics cookies. Essential technologies used by the hosting or security provider may operate to deliver and protect the website. If NISCO adds analytics, advertising or other non-essential tracking technologies, it must update this notice and obtain any consent required before activating them.
11. Changes and contact
We may update this notice when our services, providers or legal obligations change. The latest review date appears at the top of this page. For privacy questions or requests, contact nisco.in@outlook.com.
12. Details NISCO must confirm before final legal approval
- Exact legal name of the data controller and its registered/business address in the relevant country or countries.
- Whether the Indian LLP or another entity operates the website and contracts with customers in Saudi Arabia.
- Actual Cloudflare, database, AI and email processing locations, data-transfer arrangements and provider contracts.
- Approved retention periods for enquiries, email, backups and security logs, and a working deletion process.
- Who receives privacy requests and handles grievances, and whether a Data Protection Officer or representative is required.
This page should be reviewed by a qualified privacy professional for NISCO's actual entity structure, countries served, data flows and legal obligations before being represented as full DPDP or PDPL compliance.